Audio and video clip could be recorded, and an exam keep track of/proctor might Call you or perhaps prevent your exam whenever they witness any questionable behavior.
whenever you phone the Help Line, if you would not have your card selection, usually do not enter nearly anything and wait right up until you are questioned if you prefer to to use your social protection range, date of beginning and PIN.
A. If a disconnection takes place, the Test timer will pause, and a proctor will try to Speak to you possibly via your computer or by cellular phone. Observe: it's essential to reply or your testing session will probably be revoked.
Q. What takes place if my internet check here connection is disrupted for the duration of an Examination or maybe the proctor asks me to restart my software?
If We have not contacted you inside half an hour, we may have dropped link for you. In these scenarios, please Get hold of our customer support workforce via Pearson OnVUE help Are living chat. like a reminder, cellular equipment need to be kept outside of arm’s achieve during the screening periods.
when you knowledge any difficulties, remember to log back into your account to reschedule your Examination. If you can’t reschedule your exam, utilize the chat function to inquire your application-particular customer care workforce for aid.
vital: Upon Test completion, you need to absolutely near the OnVUE software before leaving the webcam watch.
Any false positives that happen to be flagged by key anti-virus organizations are adopted up by Pearson VUE considering the fact that OnVUE will not be malware or a virus.
due to the fact your network composition is multi-tiered, There exists multiple router as part of your community, probably even involving various amounts of routers.
A. No. The proctor can not answer thoughts linked to Examination content material, and you may not get help from other individuals while having the Test.
OnVUE doesn't assistance the usage of tablets or touchscreens. As famous earlier mentioned, cellular devices usually are not authorized and will be positioned from arm’s arrive at.
” If this facts seems, please respond to the call. In the event your mobile phone rings and the decision will not be from a Pearson VUE proctor, will not answer it.
as soon as logged in, you'll want to begin to see the Test-in button. If it's not obvious in 15 minutes of your respective Examination appointment time, Get hold of your method-unique customer care team by using chat.
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